This privacy policy is applicable to how PEEGLE LIVE (“PEEGLE” “PEEGLE LIVE” “we” “us”) handles personally identifiable information that is left when you visit and/or register and/or log in to the App/website and server and use the services provided (collectively, the “PEEGLE LIVE Services”), as well as other personally identifiable information shared with our business partners.
This privacy policy constitutes an integral part of PEEGLE LIVE Terms of Use Agreement and must be read together with PEEGLE LIVE Terms of Use Agreement.
We value the privacy of users, subscribers, publishers, members, and others who visit and use the PEEGLE Services (collectively or individually, “you” or “users”) and want you to be familiar with how we collect, use, and disclose personal information from and about you.
You may share personal information when using the PEEGLE LIVE services. One example is when you provide information about yourself as part of the PEEGLE LIVE account creation process. Another is when you take certain actions on the PEEGLE LIVE that are public or intended to be public in nature, such as when you broadcast content, post profile information, follow a channel, or subscribe to a broadcaster’s account and so on. Given the social nature of some of the PEEGLE LIVE Services, that information may be collected, used, or disclosed by others who are part of that social interaction. In addition, some features of the PEEGLE LIVE are designed to provide others with information about user activity, such as identifying the user who created a particular Clip or the subscription status of users for a given channel. We encourage you to be mindful of this when considering your activity on the PEEGLE LIVE.
If you choose to create a PEEGLE LIVE account, PEEGLE LIVE may ask for your username (you may use your real name if you are comfortable to do so, and you may also use an alias), birthday, gender, hometown, bio, education, career, profile image, email address and cell phone number, so that we could identify you and provide better Services to you. Some of the aforementioned information is not mandatory.
If you create a PEEGLE LIVE account by connecting with a third-party service, such as Facebook, Twitter, Google, Apple, Instagram, or if you connect a PEEGLE LIVE account with a third-party account, we will use information from such third-party service, including your third-party service user name, gender, profile image and birthday.
Certain information will be displayed publicly on your profile page, such as your user name, your age, gender and your friends and who you are following. Your recent stories and videos will also be displayed publicly on your profile page.
We use your birthday to determine whether you have reached the minimum age to avail our Services. We use your contact information provided, such as your phone number or email address, to authenticate your account, and keep your account as well as our Services secure. We use your background information, such as your geo location or hometown, to recommend contents in the app that may interest you and to improve our Services.
If you provide us with your phone number or email address, you agree that we may send text messages to that phone number, and/or email to that email address. We will do so only in compliance with applicable laws and regulations. If you choose deactivate our Services, you will no longer receive any text or email from us.
You may choose to share with us your address book so that we can cross-reference with PEEGLE LIVE database and show you contacts that are also using PEEGLE LIVE.
A cookie is a small piece of data that is stored on your computer or mobile device. Like many other websites and mobile applications, PEEGLE LIVE will set or access PEEGLE LIVE cookies on your computer or mobile device.
We require your location information, such as your IP address, in order to set up and maintain connection and provide Services to you.
If your privacy settings allow, we will make recommendations using on your location information.
We may keep record of your interests, such as your viewing history, to recommend contents that may interest you. We will keep record of your live stream or broadcasting history for transactional and reconciliation purposes. We will also keep record of the virtual gift you send or receive on PEEGLE LIVE for the gift system to function, as well as for transactional and reconciliation purposes. Other transaction records such as recharge, withdraw, exchange or any other financial transactions will be recorded for reconciliation and record keeping purposes.
PEEGLE LIVE automatically receives and records additional information about your device, such as device model. We will use such information to detect abnormal activities and prevent security breach. We will also use such information to identify a banned account or device.
We require your bank information and other sensitive information in order to make payment to you, if applicable. You shall be solely responsible for the accuracy of such information in order for us to process the payment.
Most communications on PEEGLE LIVE are public and some may be immediately viewed by others. Therefore, you should think twice before sharing any sensitive information.
Please be aware that messages you sent to other users of PEEGLE LIVE will be accessible by those users and that we are not responsible for the manner in which those users use or disclose messages.
Your group messages and private messages may also be monitored by us to prevent illegal activities. Your group messages and private messages (including any image or video contained) may be shared with law enforcement agencies if we are requested to do so.
When you click on a link to any other website, mobile application or third-party content through PEEGLE LIVE Services, you will go to another website or other mobile application and another entity may collect information from or about you. We have no control over, do not review, and cannot be responsible for, these third-party websites or mobile applications or their contents. Please be aware that the terms of this privacy policy do not apply to these third-party websites or mobile applications or content, or to any collection of information after you click on links to these third-party websites, mobile applications or content.
PEEGLE LIVE is not directed to children, and if you are under the minimum age as specified in PEEGLE LIVE Terms of Use Agreement, you may not create a PEEGLE LIVE account or use PEEGLE LIVE services.
PEEGLE LIVE has zero tolerance to any form of child abuse or exploitation. Your data (including group messages and private messages) may be shared with law enforcement agencies if we have reasonable grounds to believe that you have engaged in child pornography, or if we are requested to do so by law enforcement agencies.
In order to provide Services to our users all over the world, we could be operating globally. You hereby authorize us to transfer, store, and use your data in any country and region we operate. In doing so we shall ensure the security of your data.
The privacy settings allow you to control whether or not to share certain information and whether you may be found by certain PEEGLE LIVE function.
You may download the short videos you have shared through our Services. You will need to use other services in order to record or download your live streaming that is conducted through our Services.
You may modify your account information on your profile page. If you believe the personal information we have about you is inaccurate, you may also email us to update such inaccurate information.
If you have an Apple device, you can request to delete your account and data by clicking on your Profile Menu > Delete Account. Your account will then be cancel and we will delete the content you have posted or created, and you won't be able to recover that information later. Information that others have shared about you isn't part of your account and therefore won't be deleted.
You may also delete your account by emailing to us at support@peeglelive.com. Please note, once your account is cancelled, you will not be able to restore your account again. We will delete the data that it is not required to retain for purposes of regulatory, tax, insurance, litigation, or other legal requirements. For example, we retains location, device, and usage data for these purposes for a reasonable period as may be necessary; while it retains such data, it may also use it for purposes of safety, security, fraud prevention and detection, and research and development. In certain circumstances, we may be unable to delete your account, such as if there’s an unresolved claim or dispute. Upon resolution of the issue preventing deletion, we will delete the account as described above.
If your account is cancelled due to your violation of our Terms of Use, we may retain certain information (such as device information, phone number etc) to prevent you from accessing our Services again. We may also retain certain information if necessary for purposes of safety, security, and fraud prevention.
Please note that third parties may still retain copies of your information even after your account is deactivated.
We will only use your Personal Information when the applicable laws allow us to. In general, we use your Personal Information for the following purposes:
We will not be responsible for the privacy practices of any third parties, and the information practices of any third parties are not covered by this Privacy Policy.
Note that we may process your Personal Information for more than one lawful ground depending on the specific purpose for which we use your Personal Information.
I. The protection of user privacy is a fundamental policy of PEEGLE LIVE. PEEGLE LIVE guarantees that it will not publicly disclose or provide a third party with your non-public information, unless in the following circumstances as follows:
a) When prior express authorization is obtained from you;
b) When and as required by prevailing laws and/or regulations;
c) When and as required by relevant competent authorities of the government;
d) When it is necessary to safeguard the public interest;
e) When it is necessary to protect the safety of any person (including you);
f) When it is necessary to address fraud, security or technical issues; and
g) When it is necessary to safeguard the legal rights and interests of PEEGLE LIVE.
II. PEEGLE LIVE may collaborate with a third party (an affiliate or otherwise) to provide you with relevant Services. In this scenario, PEEGLE LIVE has the right to share your information with a third party, if the third party agrees to bear responsibility for providing privacy protection no less favorable to that of PEEGLE LIVE.
III. Under the condition that no private information of an individual user is disclosed, PEEGLE LIVE has the right to analyze the entire user database and utilize the database for commercial purposes.
You may reach us via the following email address: support@peeglelive.com
PEEGLE LIVE is willing to cooperate with law enforcement agencies to combat crimes.
Due to security concerns, we are unable to accept requests for non-public user information that are served via email. Except for exigent emergency involving imminent danger to life, original document of the formal request (subpoena, search warrant, court order or other legal proceedings) and any supporting document (such as scan copy of identification card or police badges) must be served to the office address of PEEGLE LIVE (as indicated above) before the user information is released to the law enforcement agencies. We encourage law enforcement agencies to notarize the formal request to help us verify its authenticity. We will not release sensitive user information unless we are convinced of the authenticity of the request.
The formal request should: (a) identify the PEEGLE LIVE ID or UID of requested account, (b) identify the information requested, (c) indicate the purpose of the request or indicate that the purpose is confidential; and (d) state the legal basis for the request. If the formal request is not in English, we encourage the law enforcement agencies to provide an English translation.
We will keep the existence of the request confidential if requested by the law enforcement agencies. However, we may take actions against any account that violates the Terms of Use Agreement, including disabling the account.
We encourage law enforcement agencies to contact us via email (support@peeglelive.com) regarding the availability of user information before serving the formal request.
PEEGLE LIVE periodically makes changes to the privacy policy. The terms of this Privacy Policy may change from time to time without prior notice to you, so please check our Privacy Policy periodically for any changes. The current version will be found at our website: About us > Privacy Policy. By continuing to avail our Services, you agree to be bound by the revised Privacy Policy.
By using the PEEGLE LIVE Services, you signify your assent to the PEEGLE LIVE Privacy Policy. If you do not agree to this policy, please do not use any PEEGLE LIVE Services. You welcome to contact our support team via email (support@peeglelive.com) to deactivate your account. Our team shall then process your request as soon as possible. Your continued use of PEEGLE LIVE Services following the posting of changes to these terms will mean you accept those changes.
Should you have any questions, please feel free to reach out to us on our support email. Our team will be happy to assist you.